Shipping Policy

Shipping Information at Klumoni

We offer free shipping to the USA. You can expect your order within 4 to 10 business days.

HOW MUCH DOES SHIPPING COST?

We provide free shipping on all orders.

DELIVERY TERMS

We use DHL, FedEx, and UPS for delivery within the USA.

HOW LONG DOES IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Merchandise is typically produced and shipped from our factory.

• Processing Time: 1 to 3 days (Monday - Friday)
• Transit Time: 3 to 7 days (Monday - Friday)
• Order Cut off Time: 5:00 PM EST (Eastern Standard Time)

Please note that there may be a delay in receiving orders during holidays due to reduced operations by manufacturers and transport companies. We aim to resume normal operations as soon as possible after the holidays.

Delays may occasionally occur due to incorrect delivery information, complications in customs clearance, or other unforeseen circumstances. In rare cases, shipment may take 1-4 days longer.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer shipping to multiple addresses for a single order. If you wish to have items delivered to multiple addresses, please place these orders separately.

DO I HAVE TO PAY VAT?

No, paying VAT is not the responsibility of our customers in the US.

If you have any more questions, please contact us here:

Email: support@klumoni.com

Phone: +16135101501

Hours: Mon-Fri 7am-5pm

Address: 130 Park Ave, Ottawa, ON K2P 1E6, Canada