Privacy Policy

Collecting Your Personal Information

At Klumoni, we gather specific details when you visit our site or complete a purchase. This includes information about your device, such as your web browser, IP address, time zone, and certain cookies placed on your device. While you navigate our site, we also monitor the pages you visit, how you came to our site, and your interactions with us. We call this information "Device Information."

How We Gather Device Information:

  • Cookies: These are small data files stored on your device, usually containing an anonymous unique identifier. For more insights on cookies and instructions on disabling them, visit http://www.allaboutcookies.org.
  • Log Files: These track activities on our site, capturing details such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files are utilized to document your navigation through our site.

When you make a purchase from us, we also collect details like your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

In this policy, "Personal Information" includes both Device Information and Order Information.

Utilizing Your Personal Information:

Primarily, we use Order Information to execute orders made on the site, process your payment, arrange for shipping, and supply invoices or order confirmations. We also use it to:

  • Communicate with you.
  • Screen for potential risks or fraud.
  • Offer you information or advertising related to our products or services, tailored to your preferences.

Device Information is used to screen for potential risks and fraud (especially your IP address), and to enhance and optimize our site (such as generating analytics about how our customers browse and interact with the site, and assessing the effectiveness of our marketing campaigns).

Sharing Your Personal Information:

We share your Personal Information with third parties to assist us in using it as outlined above. For example, we utilize Shopify for our online store—discover how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We also employ Google Analytics to understand how our customers use the site—learn more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Additionally, your Personal Information might be shared to adhere to laws, respond to legal requests, or to safeguard our rights.

Behavioral Advertising:

We leverage your Personal Information for targeted advertising, further details of which can be found at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. To opt-out of targeted advertising:

Or visit http://optout.aboutads.info/.

Do Not Track:

Our site does not modify its data collection and usage procedures when it detects a Do Not Track signal from your browser.

Your Rights:

If you reside in Europe, you have the right to access, correct, update, or erase your personal data. To proceed, please reach out to us using the contact details below. Your information may be transferred outside of Europe, including to Canada and the US.

Data Retention:

We retain your Order Information unless you request us to delete it.

Policy Updates:

We may revise this policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

For more details about our privacy practices, inquiries, or complaints, please get in touch with us here:

Email: support@klumoni.com

Phone: +16135101501

Hours: Mon-Fri 7am-5pm

Address: 130 Park Ave, Ottawa, ON K2P 1E6, Canada