FAQs

we are shipping only to the USA.

Send us email at support@klumoni.com

Or give us a phone at +16135101501

Hours: Mon-Fri 7am-5pm

Address: 130 Park Ave, Ottawa, ON K2P 1E6, Canada

We require any changes or cancellations to be made within 24 hours of placing your order. Any requests made beyond that timeframe will not be accepted. Contact us at support@klumoni.com to change/cancel your order. Click here top learn more about our cancellation policy.

Your order will be processed within 1 to 3 business days.

Your order will be processed within 1 to 3 business days, once your item/s is dispatched, the estimated delivery time is 3-7 business days.

please contact us at support@klumoni.com to start the return process.

Visa, Mastercard, Apple Pay, and Amex

If you have received items that is incorrect, missing, or defective, please contact us at support@klumoni.com, include your order number and provide photographs of the item(s) as soon as you receive your package. We are committed to resolving your issue promptly and efficiently.

If you don't receive your order within 15 days after shipping, please contact us at support@klumoni.com.